HELP CENTER

Sorry, Venice Miami does not offer price matching or adjustments at this time.

Please note that our discount codes are for one-time use only.

If your order is canceled or returned, you are unable to use the code a second time.

Additionally, discount codes are unable to be stacked on site-wide promotions.

If the code is eligible, try typing in the code to ensure there are no additional spaces.

To view the status of your return, please reference your return tracking number. You can find that on your return submitted confirmation email.

Once your return has been delivered, please allow 2-4 days for your return to be processed.

Please note: Combining returns can extend the return processing times.

In the U.S.

U.S. orders can be returned and exchanged online or in-store within 30 days of delivery. To start a return, click here.

To review our Return Policy, click here.

Outside the U.S.

Online orders placed outside of the U.S. can be returned online within 30 days of delivery. To start a return, click here.

Purchases made in store must be returned to the same Venice Miami store. Online purchases cannot be returned in store.